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Introducing Ashley Outdoor

Tax Refund Sale

Accent Chairs

Dining Room Sets

Kids Bedroom

FAQs

Welcome to Home Furnishings Depot most asked questions. If you have any questions that were not asked please contact us at our:

Customer Service Desk
Sunday - Saturday 10:00am - 7:00pm
718-342-7150/7160

Q: What options or payment plans do I have for payment on my purchases?
A: We accept all major Debit/Credit cards, cash and financing is also available.

Q: How long does it take for my furniture to arrive?
A: It usually takes 5-7 business days and some orders between 1-3 weeks.

Q: Do you offer delivery service and in what areas?
A: Yes. We deliver to all five NYC boroughs and also out of state.

Q: Do you assemble the furniture/merchandise upon delivery?
A: Yes, for an additional fee you can have your furniture/merchandise assembled.

Q: What happens after delivery I notice damage to my furniture?
A: If you recognize any damage after the delivery agents has left your residence you must call our
Customer Service Desk immediately.

Q: Should I clean or care for my leather and upholstered furniture?
A: We suggest or recommend you call our Customer Service Desk so we can schedule you with one of our
professional technicians.

Q: The fabric on my furniture is pilling. What can I do?
A: You can simply purchase a fabric shaver, which is can be found in discount and department stores, this will
control the pilling until fabric stops shedding.